Returns & Exchanges
At Aoocci, we want you to love your fashion finds, which is why we offer a 30-day return window for items in their original, unworn condition with tags attached. If your purchase isn't a perfect fit, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all garment tags remain attached and the inclusion of the original packing slip.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing